Finance Score: 1

Governance Score: 9

Support Score: 10

Reasonable growth: +1
No PartB

Good trustee age range: +3
Dynamic board: +3
Gender balanced board: +3

Large volunteers +3
Grant maker support: +7

Overall GiG Score: 20

LISTENING POST COUNSELLING SERVICE LIMITED

Provision of professional counselling to adults of 18 years+. Donation according to means negotiated. Clients mostly in low income bracket & unable to afford counselling elsewhere.60 volunteer qualified counsellors & mature students in last stage of Diploma/Degree in Counselling staff the service. Centres in Gloucester, Cheltenham & Stroud.Annual programme of training courses & seminars.

Analysis by Giving is Great

Positives:

This charity has been successful in attracting volunteers relative to its size
The charity has received backing from multiple prominent grant makers recently
There has been reasonable growth in spending over the last 3 years relative to the previous period
There have been no material income shortfalls in recent years
The Board appears to be well diversified in terms of age and gender and dynamic in terms of composition

Financial issues to consider:

A PartB annual return has not been required and so detailed financial information is not available from the online data

Established: 32 years

www.listeningpost.org.uk

counselling@lpost.org.uk

01452383820

Charity Commission for England and Wales

Tweets

Financial Data ?

Income & Spending ?

Sources of Income ?

Y/E		Income £k	Spending £k	Surplus/ Deficit	Fundraising Cost £k	Total Funds £k	Unrestricted Funds £k	Mths Rsrvs	Staff	Volun- teers
31/01/23		£309	£277	£31	n/a	n/a	n/a	n/a	n/a	80
31/01/22		£248	£258	£-10	n/a	n/a	n/a	n/a	n/a	95
31/01/21		£248	£182	£66	n/a	n/a	n/a	n/a	n/a	111
31/01/20		£180	£170	£11	n/a	n/a	n/a	n/a	n/a	127
31/01/19	*	£184	£183	£1	n/a	n/a	n/a	n/a	n/a	125
31/01/18		£161	£171	£-9	£0	£0	£0	n/a	0	0
31/01/17		£146	£107	£39	£0	£0	£0	n/a	0	0
31/01/16		£116	£156	£-40	£0	£0	£0	n/a	0	0
31/01/15		£191	£113	£78	£0	£0	£0	n/a	0	0
31/01/14		£116	£103	£13	£0	£0	£0	n/a	0	0
31/01/13		£104	£99	£6	£0	£0	£0	n/a	0	0
31/01/12		£97	£99	£-2	£0	£0	£0	n/a	0	0
31/01/11		£78	£95	£-17	£0	£0	£0	n/a	0	0
31/01/10		£98	£81	£17	£0	£0	£0	n/a	0	0
31/01/09		£71	£76	£-5	£0	£0	£0	n/a	0	0
31/01/08		£78	£70	£8	£0	£0	£0	n/a	0	0
31/01/07		£69	£64	£5	£0	£0	£0	n/a	0	0
31/01/06?		£50	£41	£9	£0	£0	£0	n/a	0	0
05/04/05		£47	£46	£2	£0	£0	£0	n/a	0	0
05/04/04		£52	£42	£9	£0	£0	£0	n/a	0	0

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Highest pay bracket: less than £60,000

Listed activities

Education/Training
The Advancement Of Health Or Saving Of Lives

How it operates

Provides advocacy/advice/information
Provides services

Where it operates

Gloucestershire,

Who it helps

The General Public/Mankind

Who works here?

Unknown number of employees
80 volunteers

Who's supporting them? ?

Donations from Grant Makers ?

We have details on the following significant donations. Multi-year donations are allocated to the years for which they are earmarked.

Major supporters in last 5 years

DCMS	£30,000
Barnwood Trust	£26,220
Henry Smith Charity	£20,000
National Lottery Community Fund	£10,000

Specific Donations

Amount	When Months	To be used for
Barnwood Trust - Access Audits
£1,440	07/12/2022	ReciteMe accessibility software for website
Co-Operative Group - Grant to Listening Post
£1,692	22/10/2022	We plan to pay professional supervisors of counsellors so that we can carry out counselling using our volunteer counsellors.
National Lottery Community Fund - Staffing Costs support
£10,000	14/10/2022	The funding will be used towards staff costs which will enable the organisation to continue to provide counselling to local people which are paid for on a donation basis. The project aims to meet an ....more The funding will be used towards staff costs which will enable the organisation to continue to provide counselling to local people which are paid for on a donation basis. The project aims to meet an increase demand for their service and support people to improve their mental health and wellbeing.
Barnwood Trust - Gloucestershire Funders (Organisational & Group Funding)
£20,000	25/03/2022	Expansion of service to meet 68% increase in client registration
DCMS - Coronavirus Community Support Fund
£30,000	11/08/2020	"The fund aims to:1) To reduce closures of essential charities that provide essential services to vulnerable groups during the COVID-19 crisis by ensuring they have the financial resources to ....more "The fund aims to:1) To reduce closures of essential charities that provide essential services to vulnerable groups during the COVID-19 crisis by ensuring they have the financial resources to operate, thereby reducing the burden on public services.2) To ensure essential services are provided to vulnerable people, both in the short and long term through increased community support through the work of charitable organisations."
Henry Smith Charity - Grant to Listening Post
£20,000	11/05/2020 24	towards two years' running costs of a counselling service for adults living in Gloucestershire who are suffering emotional and psychological distress
Barnwood Trust - Organisational and Groups Funding
£4,780	05/05/2020	Volunteer-based counselling service
Henry Smith Charity - Grant to Listening Post
£9,000	07/12/2017 24	towards two years' running costs of a counselling service for adults in Gloucestershire who are suffering emotional and psychological distress
Joseph Rank Trust - Listening Post, Gloucester
£37,500	27/07/2017 36	To fund the running costs of the charity
Henry Smith Charity - Grant to Listening Post
£20,000	03/12/2015 36	towards two years' running costs of a counselling service for adults Gloucestershire who are suffering emotional and psychological distress
Henry Smith Charity - Grant to Listening Post
£9,500	05/12/2013	towards one year's core costs of a counselling service for adults living in Gloucestershire who are experiencing emotional and psychological distress
Henry Smith Charity - Grant to Listening Post (Gloucestershire)
£5,000	13/06/2012	towards one year's running costs of a counselling service for adults in Gloucestershire

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Data sourced from Donors via 360 Giving

How is it governed?

Trustees (6)

Current Trustees appointed

Gender Split

Age Range of Trustees: 35-76

ALASTAIR MACNAUGHTON SAMMON Appointed: 2021, Occupation: Retired

DAVID MONUMENT Appointed: 2021, Occupation: Digital Marketing Manager

PAULINE BAYLISS-JONES Appointed: 2023

ROBERT KINGSTON Appointed: 2023, Occupation: Retired, Other trusteeship: MARINERS GLOUCESTER,

ROSEMARY ELIZABETH CLIFFORD (Chair) Appointed: 2019, Occupation: Retired

SHEILA MARY APPLETON Appointed: 2020, Occupation: Counsellor

Legal constitution

Charitable company registered in England & Wales on 11/08/1992, number: 1013442
Registered at Companies House on 12/06/1991, number: 02619615

Gift Aid

Registered with HMRC for Gift Aid

Policies in force

Complaints handling
Complaints policy and procedures
Conflicting interests
Financial reserves policy and procedures
Internal charity financial controls policy and procedures
Internal risk management policy and procedures
Investment
Paying staff
Risk management
Safeguarding policy and procedures
Safeguarding vulnerable beneficiaries
Serious incident reporting policy and procedures
Trustee conflicts of interest policy and procedures
Volunteer management

Filing Record

20 returns made; AR19: 4 days late,

Main office

Listening Post
St. Mary De Lode Church
St. Mary's Square
GLOUCESTER
GL1 2QT

Objectives

THE RELIEF OF DISTRESS IN CHRISTIAN AND NON-CHRISTIAN ADULTS WITH EMOTIONAL AND PSYCHOLOGICAL PROBLEMS IN SUCH WAYS AS THE COUNCIL OF MANAGEMENT MAY THINK FIT, AND PARTICULARLY BY:(I) TRAINING AND EDUCATING LOCAL CHRISTIANS AND NON-CHRISTIANS IN COUNSELLING AND RELATED SUBJECT AREAS(II) PROVIDING COUNSELLING AND RELATED SERVICES WITHIN A CHRISTIAN ETHOS AND FOLLOWING CHRISTIAN PRINCIPLES

Defined Area of Benefit:

GLOUCESTER CITY AND ITS ENVIRONS

Data Sources